Return Eligibility
Items can be returned if they meet the following conditions:
- The return request is made within 7 days of delivery.
- The product is unused and in the same condition as received.
- The item must include original packaging, tags, and labels (if applicable).
Returns that do not meet these conditions may not be accepted.
Non-Returnable Items
For health protection and hygiene reasons, we do not accept returns for the following items:
- Perfumes or fragrances that have been opened or used
- Beauty products or cosmetics that have been opened
- Personal care items or hygiene products
Refund Process
Once we receive your returned item, it will be inspected by our team. If the return is approved, your refund will be processed to your original payment method within 5–7 business days.
Incorrect or Damaged Items
If you receive a wrong or damaged item, please contact our support team within 48 hours of delivery. We will assist you with a replacement or refund.
How to Request a Return
To request a return, please contact our customer support team with your order number and reason for return. Our team will guide you through the return process.
Need Help?
For more information about returns and refunds, please contact our customer service team.